Reviews category

Tech Center Plus

Reviews: 70
Average rating: 4.93
5 03.12.2024

My accunt got lock need help to fix it

My accunt got lock need help to fix it

4 17.09.2024

I heard about Techcenter from a friend…

I heard about Techcenter from a friend and i’m glad i used their services. My laptop’s speaker had a major problem and they connected me with a technician who helped me fix it right from my home office. He patiently worked me through the entire process. Although, i might still need to use them again since my laptop is currently lagging.

5 02.07.2024

They really know their tech

They really know their tech! I am pretty tech savvy, but they were exceptional and answered all my questions and led me in the right direction.

5 28.06.2024

Superb Service

No need to worried about the issues you are facing the all you need to do is just drop your equipment to their outlet

5 24.06.2024

Long story

Long story, here’s the end, I am extremely grateful to the technician, Garrick at The Tech Center in Danvers!Yesterday, I broke the charger off in my laptop, Sunday afternoon! I called the Tech Center and spoke with Garrick. He said I could bring the laptop in and he’d see if he could get the broken piece out of the port, he also explained that the port could be unusable afterwards, and he gave me a quote for possible charges. When I got there Garrick had two projects on his docket which had to be completed first, completely understandable, and said to leave the laptop and come back in an hour. When I got back, the laptop was fixed and charging, Garrick went above and beyond on a busy day when he was the only tech on duty, and I’m grateful that he did.

5 24.05.2024

Representatives very smart

Representatives very smart, informative, and very patient. The have always solved our problem!

5 18.05.2024

Good experience..

Owen was extremely helpful and seemed knowledgeable. Fixed my speaker problem and ran a diagnostics. However, my laptop still seems to be slower than my husbands, who sits next to me at the desk.

5 16.05.2024

You guy were great—thank you so much…

You guy were great—thank you so much for you help!

5 14.05.2024

Good Service

Quick response and customer service person kind and polite

5

Alan the technician was very efficient…

Alan the technician was very efficient and helpful. He was very professional and explained the process so that I could underdtand it easily. Well done!

5 07.05.2024

Alan was very efficient and solved my…

Alan was very efficient and solved my problem quickly. he was great.

5 29.04.2024

Would highly recommend TCP for computer issues

Aaron was very professional and patient in solving my connection issues. Would highly recommend Tech Center Plus in solving computer issues.

5

it is alan’s patience and endless…

it is alan’s patience and endless knowledge

5 28.04.2024

the technician knew exactly what the…

the technician knew exactly what the problem was and fix it within 10 minutes. he was very professional and patient with me. great experience.

5 22.04.2024

Alan is very good at his work and very…

Alan is very good at his work and very nice. I thank him so very much.

5 20.04.2024

Top Tier Technician, very Knowledgeable

Owen was a GREAT” HELP. Very knowledgeable, patient, spoke understandable English well,and very helpful. Best tech, I”ve talked with in your company. Top tier expert.

5 12.04.2024

Owen my Computer Tech

Owen my Computer Tech. during my call session on my computer was very helpful, and understanding. He quickly fixed my problem and organized my new computer for me.

5 09.04.2024

Alan was very courteous and supportive

Alan was very courteous and supportive. He asked important questions before cleaning, and after. I would like to have him work on my PC and Laptop again.

5 06.04.2024

You were able to locate my account and…

You were able to locate my account and got it up and running. The only complaint I have is that was supposed to be running on 5/23/2023 when I purchased your service and I was unaware I had 2 licenses.

5 05.04.2024

Prefessional company that keeps it’s promises.

I was very pleased with the results of Owen’s work on our computer. He was able to convey the information to me in an understandable way. I was impressed with his dedication to the task at hand and his ability. His friendliness put me at ease, as well. It is apparent that he is very well trained and he seems to really enjoy his work.I have been very disappointed with customer service from other companies but was pleasantly surprised with Tech Center Plus and with Owen.Thank you.

5

Had a great experience with the…

Had a great experience with the company, tech knew exactly what to do to fix the issue and get me back up running with my printer problems. I will definetly stay with them for my computer problems in the future.

5 04.04.2024

They truly ARE THERE when you need them

They are TRULY THERE when you need them

5

Owen is a definite asset to your…

Owen is a definite asset to your company. He was very helpful & very kind & patient with this 71 year old man. I truly appreciate his work in helping me secure my desk top computer. A FIVE STAR rating from my office.

5 02.04.2024

The techinicians was marvelous and…

The techinicians was marvelous and quickly figured out the isues.!

3 29.03.2024

You did not call me at appointment time…

You did not call me at appointment time – I had to call you.

5 27.03.2024

knowledeable

knowledeable, patient, understanding

5 22.03.2024

Professional Ideal

The follow-up contact was set up at an appointed time and followed through punctually and with precision. The interaction was friendly, yet directly to the point.

5 21.03.2024

The technician was very helpful and…

The technician was very helpful and knowledgeable.

5

awesome Quick response and detailed.

Quick response and detailed.

5 16.03.2024

Excelent service.

Excelent service.

5

The unwavering commitment by Alan to…

The unwavering commitment by Alan to ensure the laptop issue was fixed. He never stopped working to get the problem fixed. Outstanding!

5 15.03.2024

Hacker terminated !

Alan was very quick and helpful in cleaning and removing a hacker and other issues so I have more speed and safety etc on my computer.

5

Alan called promptly to address problem…

Alan called promptly to address problem and followed up with me.

5

Helpful and patient

Aaron was very patient, and solved my issue. He also taught me a new skill, which is very useful.

5 14.03.2024

very helpful and patient…was hacked…

very helpful and patient…was hacked by what I thought was microsoft and when I called microsoft they explained they would never reach out via my browsers and the hackers also asked me for my bank information that was when I knew it was a scam and now I feel very protected by techcenter plus…

5

Both individuals that I have spoken…

Both individuals that I have spoken with have been very helpful and courteous. They have very resurring as being adle to helpm me solve all issues. I am well pleased with all dealinng with them.

5

My Tech was Owen

My Tech was Owen ! He was absolutely terrific and fixing my computer ! Would recommend this company to everyone like myself who might have a problem !

5

both the tec’s took time

both the tec’s took time, explained things to me and fixed the problem. I had been hacked.

5

they fixed my computer and It was…

they fixed my computer and It was without any problems for me it was fast and a completely without problems for me

5

The support tech was very patient

The support tech was very patient, knowledgeable, and courteous. He was able to successfully resolve my problem.

5

My experience with Allen was absolutely…

My experience with Allen was absolutely perfect, he was knowledgeable, and very understanding, most of all he was very patient, we spent about 8 hrs solving my computer issue. I would highly recommend Allen to fix computer software problems. Worth every penny.

5

got the work done efficiently and with…

got the work done efficiently and with good attention to my needs

5

THorough help and patient getting me …

THorough help and patient getting me through it . Good follow through

5

they helped me tremendously

they helped me tremendously. Owen was very courteous and patient.

5 13.03.2024

Thank you very much i felt for a scam…

Thank you very much i felt for a scam you people solved my issue very quickly..

5

The support I received was wonderful.

The support I received was wonderful.. Quick and efficient and solved my very difficult problem.

5

i was shown kind and thoughtful…

i was shown kind and thoughtful consideration multiple times while being helped

4

courteous helpful but difficult to…

courteous helpful but difficult to understand for old person

5

Quick and easy

Quick and easy, solved the issue in roughly 30 minutes.

5

Bill & Alan did a great job explaning…

Bill & Alan did a great job explaning my problem and correcting the issue on my laptop.

5

TCP review- Owen

Owen very thorough and efficient. Explained procedure well. Appreciated the return call.

5

Outstanding hands-on service and…

Outstanding hands-on service and professionalism!!

5 12.03.2024

Significant corrections

Significant corrections, help ful agents

5

agents very patience with my hearing…

agents very patience with my hearing problem

5

Both people I worked with were very…

Both people I worked with were very patient with me. They explained everything very well.

5

He was extremely helpful

He was extremely helpful and did a great job fixing other issues for me.

5

Logan was exceptionally helpful and…

Logan was exceptionally helpful and kind explaining every step of the way The other agent who connected me to logan was exceptional as well

5

Andrew and Owen were both great to work…

Andrew and Owen were both great to work with, very patient.

5

Things were explained in detail and I…

Things were explained in detail and I understood what was being done.

4

Fees and verbal exchange

Fees were a bit of a surprise. Initial contact spoke too quickly

5

Good Job

Good Job. …

5

The response was good and the…

The response was good and the technician did a great job cleaning it up.

5 11.03.2024

Thank you for rapid support and protection!

I was very surprised to have been hacked by a computer thief and Tech Center Plus helped quickly to eliminate the problem. Thank you for your support!

5

They got to very quick and took care of…

They got to very quick and took care of the problem we had. thank you

5

Very fast and professional help with my…

Very fast and professional help with my computer intrusions

5

Took care of the problem immediately

Took care of the problem immediately. Thanks for working so fast and hard to get us back going.

5

Everything and every one was very…

Everything and every one was very helpful.

5

Aaron of TCP was terrific in solving…

Aaron of TCP was terrific in solving each of my problems with timely answers and executed updates on my computer!

5

great people to work with Owen was…

great people to work with Owen was great got me up and going in no time. Great people