Reviews category

Ryoko

Reviews: 70
Average rating: 4.11
5 09.03.2025

Just ordered

Just ordered. Waiting for product.

4

Great i am to use it for my church…

Great i am to use it for my church thank you for this product

5

Looks like a great product

Looks like a great product. Will test when I get it and review further

4

I’m not sure yet honestly you guys are…

I’m not sure yet honestly you guys are shipping it to the wrong address I put the right address for the other one was for Billy and I don’t know if I’m going to get the product

5

Easy to use and ad was very helpful

Easy to use and ad was very helpful

4

It was easy to order

It was easy to order. Can’t wait to get it.

5

Easy to use and navigate thru the site

Easy to use and navigate thru the site. Perfect!

4

Easy to follow.

Easy to follow.

5

Excellent product, concept and execution.

Excellent product, accessories and marketing offers and deals, should have looked into this product and read the terms years ago!

1

Ryoko 30 day return policy is no return policy. BEWARE

After receiving the Ryoko WIFI system I opened up the package, turned the device on. over the next few days found it to be unreliable and very slow. Intermittantly would lose connection and took awhile to get reconnected.. I decided I would just return the item for a refund since it was to be a backup connection. Backups must be reliable more than anything. Ryoko has a 30 day return policy. I have had the unit a few days. When attempting to return the item I was informed by Ryoko support that they only except returns on unopened and unused items. Asked how one was suppose to see if the item even turns on besides seeing if it will meet your needs they did budge. I just told them next time to forget sending the product just send a rock in the package because once you open the package your return nul and void. to me I have never had this type or return limitation and makes no sense. How is one to test or know if it even turns on. NEVER WILL PURCHASE FROM RYOKO AGAIN. NEVER

5

Just ordered item

Just ordered item. Easy. Don’t know yet. Will let you know if it works for me

5

The web site was a breeze to use

The web site was a breeze to use, Ryoko is a very reputable company The device looks amazing! It fits into the palm of your hand no weak signals from naf home routers anymore. A take anywhere device,

1

Hello

Hi, I place an order today, and they say they were Gonna Send me an email in 10 minutes. After my order I haven’t received Any email yet, so Please, I would like to Ask to resend it Again, thank you

5

I have not received it yet I will send…

I have not received it yet I will send a good message when it arrives

5

You have an agent called My Angel

You have an agent called, Angel, who helped me set up my wifi connection when I couldn’t link to the internet. She made it so easy with her step by step instructions and the way she had patience doing it.

5

Easy and fast order process

Ordering was easy and fast—perfect product extra offers. I also acceptedthe three-year warranty. I look forwardto receiving my Ryoko.

5

It all went smooth

It all went smooth, done quickly.

4

It was not real good but the last one I…

It was not real good but the last one I bought will not work.

4

The continual upsell was a turn-off

The continual upsell was a turn-off. I look forward to receiving Ryoko.

5

Quick and fast very great experience

Quick and fast very great experience

5 08.03.2025

Quick and simple

Quick and simple

3

Wastes My Time

I hate requests for feedback, and surveys.I want to buy something and be done with it.I also hate the upselling, and wish that if there wereother items such as accessories that you want to sefl, they would just be shown along with the initial.It makes it a site I would avoid in future.

5

Well done.

It arrived in Australia on time and works really well. Thanks

5

A good product

A good product, a good price. Easy to order.

5

Wait and see

Will see if it’s as good as the ad says

3

After Refund Review:

After Refund Review:As a follow-up to my previous Ryoko reviews, I did receive my TOTAL refund as requested. However, I am not pleased with their customer service. The response time to customer requests is much too long and gets frustrating. Another problem, and why I think the equipment does not work, at least for me, is setting up the password. That is where and when both Ryokos got “offline” and started flashing error messages. I am not sure whether I should use the numbers they created or I should create my own PW. I created my own but it did not work. I still think I will re-purchase the product after the reviews get better.Teresa B.

4

Great

Great, please send my item as soon as possible.

4

Not too bad

Too many adbyd on choices to complete sale

4

Ryoko

Ease of purchase

5

Painless experience

It was easy to navigate & very quick.

5

Easy to understand

Great detail to most ask questions

5

Easy to use ………..

Easy to use ………..

3

Idk yet

I haven’t used it yet

3

I don’t always mind extra options but…

I don’t always mind extra options but it was just to many options.

1

Definitely not a simple set up £200 down

Definitely not a simple set up! Unless you are good with tech. Customer service not helpful. No refund as I opened it!!!??? Lost £200 as a single mum. I’m gutted!

5

Fast easy but the hidden cost for the…

Fast easy but the hidden cost for the extra stuff and it’s all about making things more convenient but they should offer all the extras for one price or just give it away

4

It was easy to use

It was easy to use. However, too many accessories being offered. Case should have been included with the usits.

4

It was ok

It was ok. Didn’t like how many more times you guys tried to sell me something else.

4

Good internet!!

Good internet!!! But the data is garbage!!!! Need to come up with better data plans unlimited means unlimited!!!

5

Very easy to use

Easy and efficient process

5 07.03.2025

Loved my first Ryoko Router! This is my second order because my…

This is my second order because my first ryoko router quit working months ago, for no apparent reason. So, Im ordering another one because I really enjoyed having the portable router when it was working.

1

My order hasn’t gone through

My order hasn’t gone through, yet.

5

Easy explanation of product

Easy explanation of product

5

Can’t wait to see how it works

Easy to order

5

Haven’t received product yet

Haven’t received product yet, just ordered.

1

Do not buy this product without finding out the truth

I spent more than $220 for the Ryoko device, accessories and prepaid for 6 monthly subscription. I received the device on 2/19/25. After many emails for tech support, it only worked briefly and it quit working again. The most disturbing thing is that it also disabled many functions of my phone. I had decided to proceed for a refund since 2/28/25. I called the customer service many times, no one answered. I have written many emails to their customer support team, they completely ignored my request to proceed for a refund, instead they keep offering me more services with discounts. The reason why I bought this product was counting on their 30 day guarantee for a refund if not happy with this device. As of today, one week later- 3/7/25, they still refuse to give me the required RMA number so I can go ahead and return the product and accessories. . I would NOT recommend purchasing this product.

4

Quick and Easy

It was quick and easy to order.

5

I have been waiting to find a device…

I have been waiting to find a device like this.

1

Don’t buy RYOKO It’s a scam!

I learned that the internet connection of 0.5GB provided with the RYOKO is limited to 1 month from the day it was turned on. Trying to understand the cost of additional internet connection, I learned that the only option is to buy service for 88$/month… Trying to understand if I can use local SIM, I was directed to link 192.168.0.1 that does not work… In conclusion – it’s a scam! Comment: After writing my previous review, I received several mails from “RYOKO support team”, one was copied as Ryoko response to my review… all mails were written by AI Bot, none of my replies were answered. Don’t be fool, simply ignore RYOKO’s ads.

5

Great information about product and…

Great information about product and good deals

5

A lot of declines but it finally…

A lot of declines but it finally stopped doing that. So it’s oka

4

It was quick and easy…

Checkout was quick and easy

5

If this device does all it claims to do…

If this device does all it claims to do for ONLY about $13 a month? Lets just say I’m thinking of getting Netflix again save my local ‘Hotel’ Wi-Fi is sometime very unstable. What good is Netflix when you can’t watch it half the time? But hey a mobile Wi-Fi hotspot good enough to stream videos at the very least? At that price? Well worth it Doesn’t help I have a massive Steam library either and some game updates EAT a MASSIVE amount of data either. Jury is still out as I JUST ordered it. Using it will tell the actual tale and just under a hundred dollar gamble? Worth it as I can afford it even if it doesn’t pan out. But even IF it isn’t as fast as they claim? CAN stream movies? All is good!

5

Great shopping

My shopping experience was great

4

Everything was great!

Everything was great!

4

what I like and don’t like in the process

I liked the easy 123 step process. I didn’t like extra costs for data and case and etc. Site does not say how to buy data after initial purchase.

5

Interesting RyokoClear information about he product

Clear information about the product, letting me know exactly what it can do and how flexible it can be.

5

It was one thing

It was one thing

5

Easy to use and a simple process to…

Easy to use and a simple process to follow

4

Internet service

Essay to follow going through the adds.

1 06.03.2025

disgusting customer service

disgusting customer service. Brandnew unit, won’t work, can’t get anyone to help. On hold for 2 hours, won’t return a call, won’t communicate to rectify the issues. Terrible !! Stay away.

5

Easy

It was just so it was just so easy to get everything ordered the way I wanted it

5

Hope it works

Great service hope it works

1

Terrible customer service

I cancelled my order minutes after placing it. It was shipped anyway.Attempts to contact ryoko were unsuccessful. Despite multiple emails there was little communication. The order was tossed in front of the door without knocking or checking if anyone was at home. It was returned to sender the next day. It Arrived Feb 5th. I am still waiting for a refund. Save yourself money and a lot of aggravation don’t deal with this company. If you call them directly you will spend an eternity on hold with awful music.

5

I really haven’t experienced this…

I really haven’t experienced this apparatus As of yet give me a few days.

4

Great

Easy to use anywhere any time

2

I have tried updating my order for 3rd…

I have tried updating my order for 3rd time,but it’s not being done why????. Not.please rectify.

4

It was great

It was great! Thank you!

5

Easy to use website

Easy to use website. Very informative.