Lasta: Healthy Weight Loss

Quick response team (Emily Carter) was very helpful and great workout plans Worth the money!

Mary Lean was quick to respond and resolve my issue with no trouble

I like all the different aspect of getting healthy.

My experience so far has been great. I haven’t started my workout plan yet. I’m trying to get motivated to do so after cancer treatment.

This is a scam! You think are are going to be paying $9 a month for the app but it is actually $55 a month, but that is no where disclosed. You will get charged $55 and they will refuse to refund your money even if you catch it right away. They say that you agreed to it, when in fact it is not even mentioned anywhere. Stay away from these thieves!! You can get all the exercises, etc. on the app for free on you tube. I’m going to file a claim through my bank for fraud. Hoping the bank will investigate this company and make them accountable.

Mary Lean was kind and helpful resolving my issue so quickly!

I found a charge on my debit card that I never made. I never heard of Lasta. I need to speak with someone about this bogus charge, but can’t find a phone number on the website.

Lisa responded quickly, was professional and patience.

Complete and easy.

Oscar was a great help. I expected to be given grief and have to fight for a refund. But, he made everything so easy. I decided to give Lasta another try! I signed up but never committed. Oscar represented Lasta impeccably.

Mary Lean provided excellent customer service in resolving access issues with an expedited and friendly attitude. Great follow-up as well!

Is this the biggest scam on the planet? The app continually tries to charge me, but all I want to do is cancel or delete my account. There’s no way to manage my account or reach customer service on the website or the app. How do I stop this madness?

Is there a ZERO STAR? I signed up for what I thought was chair Yoga for $9.95. Never got anything. the a month later, they charged me $55.xx. I never recd anything email at the beginning and nothing about the $55,xx charge either. ITS A SCAM!! How can I provide an order # when the only way I found out about thecharge was from checking my Paypal statement?

Ryan Baker helped me maximize chair yoga experience with Lasta.

I would highly recommend, I found that some of the workouts I choose were easy, fun, and effective. I suffer from virtigo, so I was limted what my spells would allow me to do, so I did those I could. The app is easy to follow and keeps you interested. The communication with Lasta, was above and beyond. Responses were quick and honest. Zoe really sent me a very kind response after I had to relinquish my membership, just wasn’t worth it for me, because of my limitations. Thank you Zoe.

Intermittent fasting became much easier for me thanks to the clear recommendations provided by Lasta.

The agent was very helpful and his responses were very prompt. His explanations were easy to understand.

The app is easy to use and gives great exercise regimen. However, it did not provide the initial email right away and I had to contact customer service. William Miller helped promptly and got me squared away.

This app has helped me stay aware of my goals and reminds me to stick to it. Really enjoying the heath journey experience more since starting this app. Lots of helpful tips and educational content.

Best weight loss program I’ve used my whole life.

My name if Flora. I was so excited to get started on my new program but could not get logged into my account. I contacted customer service by email and within about an hour they responded with an email with a link and I was in my account within a matter of minutes. I am sure I am going to enjoy this.

Easy to use app and great demonstration

Thomas Slavsky Helped me with an issue and as soon as I sent the email, I got a response. He was very good. Helped me and everything was no problem.

Gave great explanation of how to link Apple Health. This should be updated in the FAQs.

I was having issues with setting up the app. I emailed support and they were quick to resolve it. So far Lasta has been pretty easy to navigate and fits easily into my work day to day schedule.

Easy to do exercises, in a solid plan

I absolutely love this app! It has played a major role in helping me regain my energy, improve my diet, and enhance my overall physical fitness. I feel more confident, healthier, and more motivated than ever before.

First off, I love the app.It’s very effective very helpful very motivating, Customer service was extremely helpful any problems were resolved Right away with the help of Thomas Slavsky. I would definitely recommend this app to anybody trying to get in shape, so far it’s the best app I’ve used.

After leaving a glowing review, I logged in to see my statement today, and I have been duplicated charged for the last couple of months since they fixed the last time. Do NOT do business with this company!!

Very expensive! (€66, 31 per month). I tried to cancel the subscription, but it didn’t work the first time (6 januari 2025). I received a response saying I had used the wrong email address. The second time, it was easy.

I had an issue logging in and I thought I had made a mistake signing up. I’m very glad I did sign up though William Miller solved all my issue with 1 email link and got back to me in a timely manner I appreciate all the help!:) now I can start my journey

Eugene was extremely helpful, sending me detailed instructions on how to change the app from my phone to my iPad.

Hi ! I have been dealing with Lisa West on Lasta and she has been so encouraging and pleasant to deal with this app! Great customer support and very much appreciated. Thank you so much Lisa . Miranda

I searched for a way to stay motivated in fitness for a long time, and Lasta turned out to be a real lifesaver.

We had a difficult time getting the Lasta app up and running. We were not receiving the confirmation email, despite several tries. We reached out, and it took a while to get a response. Finally, William Miller reached out and sent a special link we could use to get started. He was particularly helpful, and resolved our issue.

Lasta is not just a weight loss app but a real assistant in building healthy habits. Thanks to it, I started eating better and exercising.

Thank you Billy Shepard for assisting me with my concern in a timely and professional manner.

When trying to log into the app I experienced some issues so I sent an email stating I was having problems. The response was immediate, the instructions helped resolve my problem, and I even received an email back ensuring my problem was resolved. I was amazed at the customer service and help extended. Truly amazing.

Their business practices appear deceptive, and their misleading advertisements negatively impact consumers like myself. The advertisements failed to disclose a recurring $55 monthly charge following the initial $9.49 fee. By the time I became aware of this, I had already been charged $110 over two months. Customer service was neither sympathetic nor helpful and refused to issue any credit, despite the fact that I never used their services or even created an account. The real concern is how many others have fallen—and continue to fall—victim to these tactics.

An amazing fitness app that’s simple to navigate and understand. It helped organize my fitness goals in a way that was structured, but simple. It helped take the pressure off of geting in shape.

Billy Shepard at customer service made my experience seamless. The response was quick, and professional and resolved my issues almost immediately.

Mary from Customer Support was fantastic! Great, timely communications. The issue was made very clear and resolved to my satisfaction.

Mary was super kind and helpful. Handled my issue very quickly and efficiently

The customer service from the support team was great! They helped me get Lasta set up on my tablet (it was already set up on my phone) by ensuring I received an email with the link to set it up. They were patient and incredibly helpful, no grumpiness in anyone who I was connected with.

MARY from Lasta replied to my email right away and was very informed and knowledgeable about the program limitations. As listed below:Desktop computers (e.g., Windows, macOS, or Linux systems).Laptops.Other non-mobile devices, including Chromebooks and hybrid deviceWithout her prompt response, I would have wasted time trying to use program on my desktop

Mary Lean assisted me in getting the Lasta program started when I had a computer glitch. The problem was resolved quickly and I’m enjoying the app.

This app has been so helpful to keep me on track and motivate me without being an added burden needing to count calories and steps! It does everything for you!

I had trouble logging in because my email didn’t work and I contacted customer service. Andy got back to me the next day and got me back in track to completing my first workout.

Emma from customer support helped out when I couldn’t open the app.Chair yoga workout looks good & will use when recovered from injury.

I love all the tracking tools in one and the custom plan. I have never used a fitness app before and I was so drawn to this one that I was willing to pay for it. Worth every penny. My motivation for fitness is growing again and I have missed that feeling.

I signed up for the 90 day program, but was having difficulty at the beginning getting into the app. Even on a weekend, I had a response from Billy Shepard with support within a couple hours, and they did troubleshooting with me until I was able to access the app. Now that I’m in, there are a ton of workouts and meal ideas. They also helped me cancel auto-renew immediately, but now I may keep it going seeing how helpful both the app and tech support are. Highly recommend!

Emma Heughan responed right qway and gave me an order # and told me they were on it and could be 1-3 days to figure it out. They had me logged in after 12 hours so I was happy to wake up this mormning problem solved.

Lasta is a great app that I wouldn’t have tried without the trial offer. I had a hiccup with a double charge, but Billy Shepard was quick to respond, very attentive to the details and considerate of my needs, having everything taken care of promptly. Customer Service like this definitely helps build trust in the company for me.

When I contacted the company for support, Billy Shepard immediately contacted me and helped with a solution.I am still learning how to use the solution, but I am happy with what I used of it.

I signed up then had a hard time getting logged into the app so I reached out to support. Very quickly Billy Shepard was able to help me get logged in and start using the app. Now I’m ready to use the app and tone up!

Had a little problem getting logged in, but Kate got me hooked up with one simple link. Workouts ease you into fitness slowly and then build-up.

Lisa West in customer service resolved my issue quickly.

Had a billing issue with Lasta and opened a ticket. Nicky Collins took the case resolved right away. As a whole this was a very positive experience.

They listened to me and made everything very easy. Thank you!

Mary Lean took over my ticket after a few responses did not solve my problem. She quickly resolved my issue which enabled me to start using my subscription. I’m excited to try out the program and achieve my goals. Thank you.

Mary is truly a gem!!! Her response was quick and her advice to address the issue worked perfectly I am extremely impressed with the level of customer service that Lasta and Mary provides. Thank you so much

This app has helped me remain consistent and accountable makes it easier to lose weight. I really enjoy it so far.

Lasta has been great to work with. Especially Mary Lean! I hadn’t received any information once I paid my subscription. I contacted Lasta and she quickly set up a new start date and took care of me. Very friendly and quick. A breath of fresh air during a time that customer service is on the decline!

Easy to follow Lasta App. I bluetooth my cell phone to my T.V. and just follow along.

I could not login to my app. So I contacted customer support. Emma Heughan was my rep. She didn’t talk down to me at all. She explained how to log back in and even explained why I should do it that way. Wonderful customer service with compassion for people who are using the app.

I never imagined an app could change my habits so much. Lasta gave me everything I needed for a healthy lifestyle.

Super fast and helpful response

Great customer experience. I had reached out in the early morning, and within minutes my questions were answered and solved!

Natalie Quinn was very helpful and very nice.