Reviews category

GovAssist LLC

Reviews: 70
Average rating: 4.39
5 09.03.2025

Review of Maria Medina

I am really grateful for the great support I received from Maria Medina when I needed assistance canceling an ESTA application I submitted by mistake. Her professionalism, efficiency, and kindness made the entire process smooth and stress-free.From the moment I reached out, she provided clear guidance and promptly addressed my concerns, ensuring that my issue was resolved as quickly as possible. Her responsiveness and expertise were truly reassuring, and I greatly appreciate her dedication to helping me navigate this situation.I highly recommend Maria Medina to anyone in need of reliable and knowledgeable assistance with ESTA or similar travel-related matters. Thank you once again for your excellent service!

5

The assistant Lucas Camargo has been…

The assistant Lucas Camargo has been been very quick in locating my case and was nice explaining to me about the process time. Thanks.

5

Was a great experience!

Was great experience!

1

Yet another “assist” page

Yet another “assist” page. Beware of this, ESTA cost is $21, this page charges you more because they pay google to be on the top spot.. Google should really do something with this jungle.

1

This is a scam website

This is a scam website. Do not use.Always check you are on official gov website for Canadian visa.We ordered a visa and despite sending us a link to the visa it was a fraud. Our trip to Toronto was lost due to these criminals.

5

I did a mistake while I was applying…

I did a mistake while I was applying for a eTA. It was a little bit stretchy and so I applied not only for my wife and my two sons; I did it for one son double.Since I had a question concerning whether I have to print it out and go back to the webpage; I did not only get the answer concerning that this application is linked to my pass: I even got the advice that I applied double for one of my son. This was very nice and Forward thinking of the person I was communicating via WhatsApp called Marina Medina. I can highly recommend everybody who has a question concerning the application just to use WhatsApp it was prompt clear, and the good help.Dear Medina, thank you once again! All the bestHans Lorenz Kiene

5

Jazreel was a 10/10.

My Visa agent Jazreel was amazing. My Visa application process haven’t been very easy, and we faced some situations but Jazreel was there, always available and ready to give me the best solution. Much appreciated.

5

Big recommendation for all of you and…

Big recommendation for all of you and especially for Mr. Caio. You helped me a lot to get my visa as soon as possible. Always available and professional. Thank you from the bottom of my heart.

5

Fairly straight forward process

Fairly straight forward process. Approval received in less than 24 hours though it was expected in 72 hours. Ahmed Mostafa was quite efficient.

1 08.03.2025

Scam ..

Scam … Way too expensive. Get the form from the post office or print

5

FAST RESPONSE AND EXPLANATORY…

FAST RESPONSE AND EXPLANATORY INFORMATION WAS MADE. THANKS

5

Clear and straightforward process with…

Clear and straightforward process with quick response

1

RIP off merchants

RIP off merchants. If you need an eta go to the Embassy website.

5 07.03.2025

Very easy forms to be filled

Very easy forms to be filled. Very short processing time. And I would like to say thank you to the agent Lucila Frankel who did a very good job.

5

Super swift service to receive my ESTA.

Super swift service to receive my ESTA.Maria Medina particularly helpful when my passport photo wasn’t strong enough and she gave me great advice to sort. Thank you!

5

They are very helpful in every way even…

They are very helpful in every way even at the last minute. I really appreciate their work. I gonna recommend them to anyone. I

1

This company is useless

This company is useless. All they do is charge you $180, pre film out the form you need to fill out for the application and send you the photo you submitted. You then have to pay the $160 for the passport and send it in yourself! Such a scam, do only use this service!

5

Simple and straight forward form

Simple and straight forward form to fill out. If all the necessary information you have got available it should not take more than 15mins to submit. the only downside is some roles are not listed for professionals so it is hard to know what to select if the specific role that the person works in is not available. other than that simple and quick

5

Excellent

Excellent. Very kind and efficient

4

Thales Guilherme is a star

The experience was great because of one single person that helped me to solve my issues. Thales Guilherme is a great guy, with initiative, sense of priority and empathy. Thanks to his help I was able to get my visa.

5 06.03.2025

Fast and smooth

I’ve been using this service to update my annual visit visa to USA for a Convention and Lucila Frankel helped me on a very aggile and fast way.Thx

4

Everyone was nice and welcoming

Everyone was nice and welcoming. From the security officer to the very last person i encountered. They were also very helpful. Their customer service was amazing

5

Us visa renewal

Ms Cecilia was assigned to my case for US Visa renewal.She has been very helpful and cooperative.A real pleasure to work with.

5

Very good

Very good. The website is easy to operate. The service attitude is serious and careful, and one-to-one follow-up. I was deeply impressed. Thank you!

5

Really helpful…

It was really easy to work with these people – they have been very competent and friendly.Every question or problem was answered or solved within 2 days

5

Lucila Frankel very very polite

Lucila Frankel very very polite. Thank you

5

ihad a confuse for the steps on USA…

ihad a confuse for the steps on USA Visa but thank to Jeslyn Omiten who helped me to know.

5

Professional and enthusiastic!

Your help was very informative and useful!

5

Excellente

“This company has proven to be very reliable, and I’d love to share it with some of my friends.”

5

The work and help from Lucila Frankel…

The work and help from Lucila Frankel was excellent.Thank you for your assistance

5

Facilmente comprensibile e compilabile

Facilmente comprensibile e compilabile, rapida risposta

5 05.03.2025

Luciana Coronel Helped me a lot and was…

Luciana Coronel Helped me a lot and was very helpful

5

Was amazed per the customer service

Was amazed per the customer service! I didn’t receive my visa as they said in 3 hours so they refunded me when I ask them. Thanks to Ahmed Adel Helmi for helping me.

5

EASY TO NAVIGATE TRUE

EASY TO NAVIGATE TRUE, FAST & TRUSTABLE

3

I didn’t need this Service

I didn’t need this Service, I payed it for mistake and I only musted pay the visa fee. But the aparience of de page confused me , so I’m happy because I have de visa , but disapointed because coasted me almost double

5

Profesionalism, Compliance

Profesionalism, interest, inmediate answers, knowledge, compliance.

5

my wish come true

thank you very much jodee reyes for the help you gave us with the entire VISA process. you helped us make my daughter´s wish to visit Disney come true.best regards florencia

5

Smooth Process

The process although long, went very smoothly. Service was also very quick. Thank you!

5

Good Service

The lady that helped us was very friendly, patient and helpfull.

1

DO NOT FALL FOR THIS

THIS IS NOT THE OFFICIAL WEBSITE! They copy and paste everything, their 24h service takes days to answer any question, just useless, don’t throw your money away like i did. They do absolutely nothing and get a lot of money for it.

5

I appreciate the wonderful support you…

I appreciate the wonderful support you gave me throughout the whole application till I get my visa.

1

Hello I would like to be guided on how…

Hello I would like to be guided on how to apply for the Schengen visa and paperwork.thank you

5

Smooth Process with Immediate Assistance!

Not only was my application reviewed and approved much faster than the estimated timeframe, but Christian was also incredibly responsive to all my questions. Even the WhatsApp support was precise and immediate. Highly recommend!

4 04.03.2025

After waiting for a couple of weeks

After waiting for a couple of weeks, I exchanged a couple of messages with Ahmed Mostafa, who solved the question I had quickly and efficiently.

5

That’s an amazing experience

That’s an amazing experience, Mr Svent help me very well with fast and gentle always!! Thank you for your support

5

Applying for a VISA isn’t an issue now…

Applying for a VISA isn’t an issue now with such support! Every step of the process went smoothly with Mikah Loiz by my side. She was always there when I needed her assistance and helped me each time. I am really grateful for her support and patience!

5

great experience

great experience. Vary nice and professional people.

5

I wish to thank you Jezreel and Luis…

I wish to thank you Jezreel and Luis for ALL of your help, support, patience and kindness during this visa process. I hope Luis is enjoying his holiday and I wish you both all the very best.

5

The Guidance and advises are very…

The Guidance and advises are very prompt and helpful.Ms. Jeslyn Omiten is very helpful and supportive.Keep it up.

5

Best service is always the best option

I would like to express my gratitude and say that I am very satisfied with the GovAssist LLC service, the professionalism and speed of the service, and especially with the staff who perform their work with great dedication.

5

Professionals

It was a good experience all over very nice people very kind professionals I will be more than happy to go through it again if I need.really thank you very much.

5 03.03.2025

Cecilia did a great job

Cecilia did a great job. Congratulations.

5

Very good and quick service

Very good and quick service Well done

3

Lucas Camargo was a good help so far…

Lucas Camargo was a good help so far with what I needed hoping the help he provided will bring me back home.! Much appreciated

5

Easy process

Easy access, easy to understand, easy to use, quick result.

5

A pleasure working with you

A pleasure working with you

5

The excellent support to solve my issue…

The excellent support to solve my issue by Omar Adham

5

My travel Visa was made so simple…

My travel Visa was made so simple thanks to Maria Medina

1 02.03.2025

Warning !!!

Warning: Avoid GovAssist – Misleading and UnresponsiveI strongly advise against using GovAssist for visa or ESTA applications. Their website is designed to look official, leading many to believe they are applying through a government service, when in fact, they are just an overpriced intermediary.Here’s my experience: • Misleading service – They charge a significantly higher fee than the official U.S. government site (where an ESTA costs only $21). • Lack of transparency – Nowhere in the process was it made clear that I was using a third-party service. • Terrible customer support – After realizing the issue, I tried contacting them for a refund, but after a few messages, they simply stopped responding. • Difficult refund process – Despite their claims of customer satisfaction, they ignore refund requests and make it nearly impossible to get your money back.How to avoid this scam?Always apply directly through the official U.S. government website! If you have already paid, try to dispute the charge with your bank or credit card company. I am currently in the process of requesting a chargeback.GovAssist is a classic example of a misleading service that preys on travelers. Avoid them at all costs!

5

Committed and proactive interlocutors

Faced with data that could be difficult to interpret, the employee diligently and proactively sought clarification.

5

100% satisfaction by Ahmed

Ahmed Mostafa was very polite and very precise in his answers. He reassured me about my concerns. Thank you dear

5

Brilliant help from Ahmed with good outcome

Ahmed Mostafa was incredibly helpful and efficiently sorted out the problem that I had . A+++

5

Easy to fill in form

Easy to fill in form. Submitted and approved quickly. Chat responsiveness.

5

I would like to thank the entire team…

I would like to thank the entire team for their efficient and assistance in resolving all of my issues

5

Your form is simple

Your form is simple, direct and efficient

1

Be careful, rip-off!

Be careful, this is a rip-off! They charge 5x of what an ESTA application normally costs at the official US government site.

5 01.03.2025

It was really awesome all the process

It was really awesome all the process. Thanks a lot

5

Just amazing!!!

Just amazing!!!They were the best in everything!

5

I had a pleasant experience with your…

I had a pleasant experience with your service. It was very easy to use and the confirmation came through very quickly. I was very pleased with your service.